Spark honours commitment to return savings to customers

Spark honours commitment to return savings to customers

0 개 2,151 KoreaPost

 bc203f0d0e75810d3c639d6ff64bd34a_1456787059_5566.jpg 

 

Spark the only broadband retailer to give back savings following Commerce Commission decision

 

From today, Spark will be returning savings to customers from price increases last year, following a Commerce Commission decision not to backdate higher Chorus lines charges. This will benefit eligible home and business customers who are on affected Spark broadband and landline-only plans.

Home broadband customers will be able to go online to get their savings as a $33 account credit on their monthly bill, a six months’ data upgrade to their broadband plan (worth from $60) or make a $33 donation to a cause of their choice on Givealittle, and Home landline-only customers will receive a $33 account credit. The $33 equates to the net savings to Spark from the Commerce Commission decision.   

Jason Paris, CEO of Spark Home, Mobile and Business said: “We put up our prices in February last year after the Commerce Commission threatened to backdate higher Chorus charges from the previous December.

“At the time, we said that if there was no backdating, we would do the right thing and return savings where we could to our customers. While most broadband retailers increased their prices around the same time, to our knowledge we are the only retailer who is now giving back to customers.”

In December 2015, the Commerce Commission increased Chorus lines charges by even more than previously indicated – which prompted further increases in Spark’s retail prices from February this year – but it stopped short of backdating the higher charges by 12 months or more.

“In recent weeks, Chorus and other industry players have confirmed they will not appeal the Commerce Commission’s final decision, and this certainty now means we can follow through on our commitment to return savings to our customers.”

From today, Spark is informing all affected customers directly through their bill to let them know what they are eligible for and, in the case of broadband customers, how to go online and choose their savings option.

“We’re really pleased we can offer broadband customers a range of choices in how they get their savings and it will only take a few quick minutes to go online and make their selection,” said Paris.

Chorus line charges make up more than half what most New Zealanders pay for their broadband or landline services.

ENDS

Notes to editors

1.     A summary of how Spark will be returning savings to customers is in the table below.


bc203f0d0e75810d3c639d6ff64bd34a_1456786966_437.jpg
 

2.     Eligible customers are those who were on affected broadband and landline plans in February 2015 when the price increases were applied, and were still on those plans in November 2015.

3.     Customers not eligible for the savings include:

·        Home landline customers outside the three main centres, as in their case Spark is not able to fully recover the cost of higher Chorus lines charges due to a cap on how much Spark can increase the price it can charge these customers each year. 

·        ADSL / VDSL customers on Unlimited plans, as their plan prices did not increase in February last year and instead were reduced by $10 a month. 

·        Ultra Fibre broadband customers, who have not faced price increases, because their services are not dependent on the Chorus copper network.

·        Customers who joined after the announcement of the February 2015 prices increases.

  

Latest council communication on Unitary Plan

댓글 0 | 조회 2,293 | 2016.03.01
Unitary Plan updateAuckland Council has submitted a memo to the Auckland Unitary PlanIndependent Hearings Panel (IHP) following last week’s (24 Februa… 더보기
Now

현재 Spark honours commitment to return savings to…

댓글 0 | 조회 2,152 | 2016.03.01
Spark the only broadband retailer to give back savings following Commerce Commission decision From today, Spark will be returning savings to customers… 더보기

Back to nature at Blackberry Flats

댓글 0 | 조회 2,043 | 2016.02.27
Auckland's Big Campout, 5-6 March - celebrating 50 years of regional parksIf you’re looking for an authentic natural camping site that takes you back … 더보기

Albany residents flock to ferries

댓글 0 | 조회 2,352 | 2016.02.27
A word from councillors John Watson and Wayne WalkerCouncillors John Watson, left, and Wayne Walker. Now is a great time to give commuting by ferry a … 더보기

$2.3 billion increase from international visi…

댓글 0 | 조회 2,184 | 2016.02.26
International visitor spending has increased by 31 per cent to $9.7 billion in the year to December 2015 according to the latest International Visitor… 더보기

Tropical air brings warm temperatures

댓글 0 | 조회 2,240 | 2016.02.25
Tropical Cyclone (TC) Winston, currently category 1 and located over open waters southeast of New Caledonia, is moving southwest into the Tasman Sea. … 더보기

NZ POPS 오케스트라 공연

댓글 0 | 조회 2,243 | 2016.02.25

New Zealand - home of Disney’s 'Pete’s Dragon…

댓글 0 | 조회 2,695 | 2016.02.25
New Zealand has been featured for the first time as the home of Disney’s Pete’s Dragon, scheduled to be released worldwide in late 2016.Bryce Dallas H… 더보기

Goat Island... not what it used to be

댓글 0 | 조회 2,420 | 2016.02.24
Monitoring at Goat Island Marine Reserve shows that numbers of crayfish and snapper are now lower than when the reserve was established in 1975.Offsho… 더보기

Small jellyfish causing beach rash

댓글 0 | 조회 2,361 | 2016.02.24
Auckland Regional Public Health Service saysmicroscopic jellyfish are at the root of rashes found on Auckland beach bathers this summer.Warm weather a… 더보기

Rates reminder – payment due 26 February

댓글 0 | 조회 2,370 | 2016.02.23
If you’re an Auckland home or business owner and you pay your rates in quarterly instalments, your third payment for the financial year is due by 5pm … 더보기

Opinion: Quality housing for all

댓글 0 | 조회 2,264 | 2016.02.23
Deputy Mayor Penny Hulse replies to critics of Auckland Council’s latest proposal on the Unitary Plan.Auckland needsmore homes.Built more quickly than… 더보기

Auckland hosts record number of international…

댓글 0 | 조회 2,010 | 2016.02.23
Unprecedented growth in Auckland visitor marketAuckland’s tourism and hospitality sectors are experiencing unprecedented demand as more visitors from … 더보기

Unprecedented growth in Auckland visitor mark…

댓글 0 | 조회 2,147 | 2016.02.22
Auckland’s tourism and hospitality sector experiences unprecedented demand as more visitors from around the world arrive for holidays and business mee… 더보기

Late night CBD safe zone up and running

댓글 0 | 조회 2,250 | 2016.02.22
Help is at hand for party-goers in the central city this summer, especially on weekends and throughout Orientation Week.Auckland Safe Zone will set up… 더보기

TC Winston heads away from Fiji

댓글 0 | 조회 2,480 | 2016.02.21
Tropical Cyclone Winston brought severely damaging winds and heavy rain to Fiji yesterday and today, but is fortunately now heading away to the west. … 더보기

Plan ahead for bus service interruptions on F…

댓글 0 | 조회 2,071 | 2016.02.18
Many Auckland bus services won’t run on Friday (19 February) because of industrial action so people should plan ahead.Drivers employed by NZ Bus are t… 더보기

Magical atmosphere at lantern-only night

댓글 0 | 조회 2,233 | 2016.02.18
Magical atmosphere at lantern-only night, Thursday at Auckland Domain The Auckland Lantern Festival’s lantern-only night, and larger venue, provides a… 더보기

Victoria Park Tunnel evening diversions this …

댓글 0 | 조회 1,983 | 2016.02.16
The Victoria Park Tunnel (State Highway 1) will be closed to all traffic for several nights this week (15-21 February) while important maintenance and… 더보기

Join the fun on Walking School Bus Week!

댓글 0 | 조회 2,486 | 2016.02.16
Get aboard for a week (15-19 February) of walking, fun, competitions and lots of great prizes!This week, Walking School Buses across the Auckland regi… 더보기

파머스톤 노스 유괴 사건 관련 차량 수배

댓글 0 | 조회 2,788 | 2016.02.13
파머스톤 노스에서 12일 금요일 오전 8시 30분경 학교에 가던 5살 어린이가 낯선 차량의 남성에게 유괴되었다가 11시경 7km 떨어진 길가에서 발견된 사건이 있었다.경찰은 이 사건과 관련해 1998년에서 1995년 사이에 출시된 닛산 맥시마로 추정되는 사건에 이용된 … 더보기

Have your say on Auckland's budget

댓글 0 | 조회 2,009 | 2016.02.13
Consultation to open on Auckland's budgetAucklanders are being urged to have their say on the city’s budget from Monday (15 February 2016), when consu… 더보기

MP applauds new social housing project

댓글 0 | 조회 2,602 | 2016.02.12
MP for Maungakiekie Peseta Sam Lotu-Iiga has applauded a building project launched today that will provide much-needed housing for high-needs resident… 더보기

Megan Gale new cycling ambassador for Tourism…

댓글 0 | 조회 2,420 | 2016.02.12
Tourism New Zealand announced Megan Gale as the first ever ambassador to promote cycling to the Australian market at a press conference held in Sydney… 더보기

New Special Housing Area for Hobsonville

댓글 0 | 조회 2,063 | 2016.02.11
The ability to buy a home in sought-after Hobsonville Point just got easier with news today an Auckland Council-owned site will be part of a new Speci… 더보기

4500 more homes for Auckland

댓글 0 | 조회 2,306 | 2016.02.11
Housing Minister Dr Nick Smith, Mayor Len Brown, Councillor Denise Krum and Maungakiekie-Tāmaki Local Board Chair Simon Randall announce the 14 new Sp… 더보기

지난 해 주택 승인 수치 27,000 건

댓글 0 | 조회 2,195 | 2016.02.09
번역 : Sky * English News 에 올려진 내용 중 정보 공유의 필요성을 위해 많은 분들이 관심있어하는 것을 한글로 번역하여 올려드립니다. * 출처 : 2016년 1월 29일자 정부 보도 자료 The latest figures from Statistics N… 더보기

Love Our Lagoons-08 Feb 2016

댓글 0 | 조회 2,184 | 2016.02.07
WhenMonday 8 February 2016, 9.30am - Monday 8 February 2016, 2.30pmWherePiha Domain, Piha (access off Seaview Rd)CostFreeWebsitefacebook.com/loveourla… 더보기

Pop-up Globe Theatre

댓글 0 | 조회 2,102 | 2016.02.07
WhenThursday 18 February 2016, 8.00pm - Monday 11 April 2016, 8.30pmWherePop-up Globe Theatre, Bard's Yard, 38 Greys Avenue, AucklandCostFrom $20Booki… 더보기

Waitangi Weekend Weather

댓글 0 | 조회 2,494 | 2016.02.06
Just as New Zealand is divided into North and South Island, so too is the weather story for Waitangi weekend.As plans are made for the long weekend a … 더보기

Top tips for staying safe on the road this Wa…

댓글 0 | 조회 2,058 | 2016.02.05
Stay safe on the road over Waitangi weekendMotorways and roads are expected to be very busy this Waitangi weekend as people make the most of the long … 더보기

Auckland Philharmonia Orchestra set to move i…

댓글 0 | 조회 2,208 | 2016.02.05
APO moves into Town HallAuckland Philharmonia Orchestra (APO) plans to move into the Auckland Town Hall, the first major step towards a long-term plan… 더보기

A Californian Redwood experience in New Zeala…

댓글 0 | 조회 3,879 | 2016.02.05
Rotorua, New Zealand’s cultural and geo-thermal hub, is home to a brand new eco experience high above the forest floor.Ever wondered what it was like … 더보기

Measels Alert from Infected Passenger on Chin…

댓글 0 | 조회 2,073 | 2016.02.03
Passengers on board the China Southern Airlines flight CZ305 arriving at Auckland International Airport on Saturday 30th January 2016 may have been ex… 더보기

Top tips for beating the traffic this anniver…

댓글 0 | 조회 2,363 | 2016.01.29
Traffic delays are inevitable this Auckland Anniversary weekend but planning ahead and allowing plenty of time for your long weekend getaway will help… 더보기

Pop-up village takes shape on Queens Wharf

댓글 0 | 조회 2,427 | 2016.01.29
A temporary container village has popped up on Queens Wharf, and will soon become an exciting new dining and services hub.Queens Wharf Village will be… 더보기

Light shines from Rangitoto

댓글 0 | 조회 4,804 | 2016.01.29
Tonight [Friday 29 January], a beam of light will shine upwards from the summit of Rangitoto to the heavens.Te Haeata o Rangitoto is a large-scale out… 더보기

Annual building consents top 27,000

댓글 0 | 조회 2,055 | 2016.01.29
The latest figures from Statistics New Zealand showing 27,132 consents for the year and 2538 for the month of December are the highest in more than a … 더보기

Public transport for Auckland events in high …

댓글 0 | 조회 2,157 | 2016.01.28
Travel on trains and special event buses is included for free in pre-purchased game tickets for the 2016 Downer NRL Nines. Credit Photosport.More publ… 더보기

Housing crisis still worrying Reserve Bank

댓글 0 | 조회 1,974 | 2016.01.28
National’s housing policy half-measures aren’t enough to stop the Reserve Bank keeping interest rates on hold, which in turn is holding back small bus… 더보기

Holiday rubbish collections

댓글 0 | 조회 2,187 | 2016.01.27
Changes to holiday rubbish collections in February.Auckland Anniversary and Waitangi Day holiday changes.Rubbish collections will be one day later fro… 더보기

Roading history up for sale

댓글 0 | 조회 1,874 | 2016.01.27
Members of the public can now buy their own piece of roading history as the NZ Transport Agency’s $1.4 billionWaterview Connection projectsells off ma… 더보기

Govt works to bring forward East-West Connect…

댓글 0 | 조회 1,996 | 2016.01.27
The Government today announced its intention to streamline the consent process for the East-West Connection roading project in Auckland in order to br… 더보기

Government to move forward on City Rail Link

댓글 0 | 조회 1,781 | 2016.01.27
The Government will work with Auckland Council to bring forward the start date of the City Rail Link (CRL), Associate Finance Minister Steven Joyce an… 더보기

Auckland: a tale of two cities

댓글 0 | 조회 2,453 | 2016.01.26
Greg Clark, global cities advisor, visited Auckland last week. Here’s what he had to say about growth, liveability and housing.What changes have you n… 더보기

Construction in Auckland continues to soar

댓글 0 | 조회 1,950 | 2016.01.26
Is there a feasible solution to calm Auckland’s property challenges?A new survey has listed Auckland as the fourth most expensive city in the world to… 더보기

World-class acts in Auckland this summer

댓글 0 | 조회 1,935 | 2016.01.25
World-class acts in Auckland this summer Enjoy the sunshine, fresh air and a range of world-class entertainment this summer with free lunchtime perfor… 더보기

First properties getting improved inorganic s…

댓글 0 | 조회 2,781 | 2016.01.25
Making the most of waste Bookings are now open for Auckland’s new and improved inorganic service.Aucklanders living in the following areas are first i… 더보기

Auckland Council IT costs released

댓글 0 | 조회 2,170 | 2016.01.23
Auckland Council has released figures showing the level of investment in its IT services over the last five years and how its key IT transformation pr… 더보기

Tau fly found in Manurewa

댓글 0 | 조회 2,672 | 2016.01.23
Ministry for Primary Industries (MPI) is investigating a find of a single Tau fly in Manurewa Tau Fly. Image supplied by Ministry for Primary Industri… 더보기