These terms and conditions are by KSHOP 2020 and are effective from June 11th, 2020. They govern the use of our website – nzkoreapost.com along with any other online KSHOP services. When visiting our sites, purchasing on our sites or partaking in our promotions, you agree to be bound by these terms. This document can be accessed at any time from the bottom of our site.
- Purchasing from KSHOP
- Pricing
- Security
- Cancellation
- Delivery and Returns
- Using our service
- Copyright
- Liability
- External Links
- Changes
- Contact us
Purchasing from KSHOP
You are purchasing our goods and services when you place an order on nzkoreapost.com.
- Select goods from our website
- Add them to your cart
- Proceed to checkout
- Complete delivery details
- Confirm your order
- Submit your order
By submitting your order and completing the purchase, an email notification will automatically be sent to confirm your purchase from which then, payment will be made.
KSHOP explicitly reserves the right to limit the number of items purchased by a customer and also the right to refuse or cancel an order for whatever reason.
More specifically we reserve the right to cancel an order in following situations
- When the goods or services are unavailable
- When for whatever reason, we believe you are a reseller not a consumer
- When your orders are flagged to have been placed fraudulently
- If there is a technical error while processing any order
These right to refuse or cancel can apply to the orders that have been accepted.
We currently accept the following payment methods
- Visa
- MasterCard
- Online Payment via A2A (Windcave)
- PayPal (Include Visa, Master, American Express and Discover)
- Bank Deposit
We do not accept any other forms of payment than otherwise stated and are not liable to any loss or damage caused by the customer not abiding by our terms.
At KSHOP, we are a sales agent. Through us, you are making individual purchases from our partnered distributors. For more details about the pricing and other matters, please contact us via shop@nzkoreapost.com
Pricing
All prices listed on www.nzkoreapost.com/shop/ are in New Zealand dollars (NZD).
Please note that the prices on our website are subject to change at any time for any reason.
We explicitly reserve the right to make changes to the price without prior notice, based on the current exchange rates.
Security
Your credit card details are protected according to the Secure Sockets Layer (SSL) protocol. KSHOP retains only partial card details. For information about the collection of information made by the Windcave, please click on the link. Windcave Privacy Policy
We also accept payments via PayPal. The PayPal site is highly secure and uses industry-leading technology (such as SSL) to keep people's information safe. Please click here to view Privacy Policy for PayPal Services.
Cancellation
You may cancel your order before the item of your purchase has been dispatched from our inventory warehouse to our delivery station. Once your item has left the warehouse, your order is not subject to cancellation.
Please note that we cannot ship to P.O. Boxes, please provide us a residential or commercial address
Promotional items including daily deals cannot be cancelled once purchase has been confirmed.
*Special note for clothing: Orders take 3-12 business days to process. Depending on the status of our manufacturers, some products may take longer. Because of the nature of the Korean fashion market, some delays are inevitable and can delay your order by up to 20 business days. Please kindly understand that we do NOT offer cancellations due to these delays.
Delivery and Returns
Our items are shipped from our delivery station Monday to Friday.
The total delivery time to your door will approximately be 3-10 working days from order placement.
At KSHOP, we try to deliver your items in one go, but for whatever reason where this is not possible, we will split the delivery of your order. In this event, you will be notified via email and you will not be charged any additional delivery costs.
Our delivery fee is stated below. Effected from Friday, 11th of June at 3:00PM (UTC+12).
Auckland : up to 25kg $4.90
Nationwide (Non-rural) : up to 5kg $7.90
Nationwide (Rural) : up to 5kg $7.90 plus $5.60
Pick up : at each pickup depot
You are eligible for a complete refund if the product has been damaged or is not the one you have ordered. You will be considered as having accepted the products unless you have notified us within 5 days after receipt of the products.
Refunds for the cases stated above are only accepted on the condition that labels and tags are intact and the products have not been in use. You must return the free gift (if received) in its original condition along with your returning item in order to be eligible for a refund.
KSHOP will not be eligible to complete a refund in the cases that
- the customer request a refund due to a change of mind (size, colour, etc)
- the customer request a refund for any damage of their own fault
- the customer requests a refund for products that are opened or have no tags/labels
- for whatever reason we are made to believe that the product has been opened and or used by the customer
Using our service
By using nzkoreapost.com/shop/ and other related online services, you agree not to disrupt or modify with our service in any way.
Copyright
All product names and titles used on this website are unless otherwise stated, copyright. You are not allowed to reproduce any of the trade marks or trade names as this may infringe upon the holder’s rights.
We thereby declare that the website design and the texts used are the copyright of KSHOP and its associated partners.
Liability
KSHOP aims to provide information for people purchasing our goods and services. However, unforeseen errors may occur in this site and in such cases KSHOP does not accept any liability for any direct or indirect loss or damage incurred.
KSHOP is an online supplier of the products. We base our information based on the product manufacturer’s details. You are solely responsible for the actions you take in purchasing and using the products.
External Links
KSHOP may provide links to or be linked from other external websites. KSHOP will not be responsible for their content and their use.
Changes
KSHOP has the right to make changes to the content on this site at any time without prior notice.
Contact us
This website is owned and operated by KSHOP 2020 Limited. If you wish to contact us please:
Phone : +64 9 7777 112
Email: shop@nzkoreapost.com